Publishing

The composer, media, scheduling, queues, templates, and post history.

Alt text and AI descriptions

Alt text describes an image for people using screen readers. CivAll writes a first draft for you the moment you upload, so the normal state of a post is described rather than blank — and you always have the last word on the wording.

Cloning posts & retrying failures

Two closely related actions live in the overflow menu of any post row: Clone post , for sending something again, and Edit & retry , for rescuing a post that didn’t make it out.

Collaborate with your team in CivAll Social

Give a post an internal name, share a draft so teammates can take turns editing it, hold a place on the Planner with a dated draft, and leave team-only notes on a post. None of it is ever published.

Feed, Story, or Both

Facebook and Instagram posts can go out as a normal feed post, as a Story, or as both at once. The choice lives in Network options , on each of those networks’ rows.

Link in Bio pages

Give an Instagram account a public Link in Bio page with your posts, buttons, and colors, then paste its address into your Instagram bio so followers can reach the links in your posts.

Optimizing images per network

Every network wants a different shape. Rather than letting each one crop your flyer however it likes, CivAll spots an image that won’t fit and offers to fix it — but never changes your picture unless you say so.

Post history

Post history is the complete record of everything sent from your organization’s accounts. Reach it from View all posts → at the bottom of the Publish dashboard.

Scheduled comments & shares

Attach a comment that posts automatically after your post goes live, or schedule a share of the post.

Scheduling and recurring posts

Schedule a post for a specific time, or set up a recurring series that publishes on a repeating pattern.

The composer & publishing options

The composer is where you write a post, choose which accounts it goes to, and decide what happens next. This article walks through it from top to bottom.

The Publish dashboard

Publish opens on a dashboard rather than a blank composer. It answers the two questions you actually arrive with — what was I working on? and did my posts go out? — and gives you four ways to start a new one.

Using the queue

The queue is a holding area for finished posts that don’t yet have a time on the calendar — evergreen reminders, batch-written content, or anything you want to place later. Your organization has one shared queue.

Working with templates

Templates save a reusable starting point — content, media, account selection, and fill-in placeholders — for posts you send often, like road closures, event promos, or weekly safety tips.

Working with video

Video attachments show their first frame so you can tell at a glance which clip is on the post, and open in a player so you can check it before it goes out.

CivAll

Support

Help and answers for the CivAll civic engagement platform — publishing, archiving, websites, and more.

Self-service

Knowledge Base

System status

Talk to us

support@civall.com

Contact the support team

civall.com